TERMS & CONDITIONS

We try and be as helpful as possible whether you are choosing in the gallery itself or browsing online. Please contact us if you have any questions about an item, delivery methods or times or would require any more information before ordering online. This really helps to avoid returns, we want you, or your loved ones to be completely happy with your purchase!

By placing an order with Gill Wing Jewellery through our online store, direct email, or phone enquiry you are accepting these Terms & Conditions. Please read these Terms & Conditions before placing an order.

In these Terms & Conditions
“We” and “us” means Gill Wing Jewellery .
“You” means the person placing an order.

“The contract is agreed” – by completing and submitting an electronic order form, you are making an offer to purchase products which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed.

By using the website to buy products online, you confirm that you are at least 18 years old, and are consenting to these terms and conditions and to our privacy policy.

Ordering
By completing and submitting an electronic order form, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note that products will not be sent (or links to online products) until we have authorization from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorized.

Certain steps must be followed for a contract to be formed, as described below.

After you have placed your order:

You will receive an email to acknowledge your order. It will confirm which products you have ordered, but it may not constitute an acceptance of your order. You may be directed to a third-party site to complete your order.

We do not have to accept your order, and for example, we will not accept your order if:

  • We do not have the products in stock
  • Your payment is not authorized
  • There is an error on our website regarding the price or other details of the products
  • You have cancelled your order

We reserve the right to refuse any order.

Returning products after sending

Each product sold through the Gill Wing Jewellery site and direct from the shop is guaranteed. If you are not satisfied with the product after receiving it, contact us as soon as possible within 14 days for return of the payment price, as indicated in the guarantee.We unfortunately will not be able to refund any postage costs incurred and if free postage was offered for the sale, we may deduct our postage cost from your returned item cost to cover this. 

Pricing and payment

Prices throughout the website are quoted in GBP (British Pound Sterling), and payment can only be accepted in the same (GBP). Packing and delivery costs, if any, will be added to the total price of your purchase.

While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.

The price you pay is the price of the products shown at the time you place your order, even if the price of the product has since changed.

Your payment card will be debited for your order at the time the order is placed. By submitting an online order with Gill Wing  Jewellery. through the Gill Wing shop or website, you expressly agree not to request a ‘charge back’ of any fees or payments for said orders, and that no dispute with Gill Wing Jewellery will be raised with or adjudicated by the credit card company. Rather, you agree to contact Gill Wing Jewellery directly to resolve the issue or obtain a refund pursuant to the product guarantee.

Where an offer mentions that an item is reduced in price, eg: half-price, the discount will be calculated at checkout before any postage or packaging charges are applied.

Delivery information

Please see individual product sales pages for information about delivery and shipping charges, where applicable.

For products that require shipping, we will email you as soon as your order has been shipped, and will advise of the shipping method (if any) at that time.

Changes to Terms & Conditions for buying products online

We reserve the right to change these Terms & Conditions for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying products online, you must not place any further orders.

These Terms & Conditions for buying products online are governed by the laws of the United Kingdom.

If any part of these Terms & Conditions for buying products online is found to be invalid by law, the rest of them remain valid and enforceable.

Click here to return to the Products page. For our privacy policy, which covers how your data is used, click here.