PRIVACY POLICY

This privacy policy sets out how Gill Wing Jewellery (“we”, “our” “us”) uses and protects any information that you give us when you use this website or purchase from us in store. This website is owned and run by Gill Wing Jewellery.

Gill Wing Jewellery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, or purchasing in store, then you can be assured that it will only be used in accordance with this privacy statement.

Gill Wing Jewellery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. We will always clearly display it on this website.

For legal purposes, Gill Wing Jewellery is known as the 'data controller'. We respect the importance of your personal data and are committed to ensuring that your privacy is protected.

What we collect

In the course of our business, which is the sale of jewellery in our shop and online, we collect the following personal data when you provide it to us.

 

Online Orders; Personal details such as Name, delivery address and Billing address, email address and telephone numbers. With respect to card payment details we will only ever store information required by our secure payment method (Paypal). We keep a record of any transactions, details about payments from and to you and details about products purchased from us.

We will also keep a record of any email correspondence from you relating to orders, feedback, repairs or queries. This allows us to provide a better service to you.

Marketing Data; If you have chosen to sign up to our mailing list we will send you an email asking you to opt in. If you purchase in store or online you are not automatically added on to our mailing list. It is a choice not a requirement. You may choose to unsubscribe at any time by pressing “unsubscribe” in our email link. We will send occasional emails relating to new designers and stock, special event invitations, competitions and offers. We will store your preferences in relation to receiving marketing and data. It may be necessary for us to store personal data including; Name, Delivery Address, Billing address, telephone number, and information required to provide a service to you or to fulfil an order that you have requested.

Technical data; We may also us anonymous statistical data collected by our server and provided by cookies on your browser that does not identify any individual. For example; IP address, your login data, browser type and version, Time zone setting and location. This information allows us to analyse our services and products in order to provide a better service to you.

 

How we will use your information?

We will only use your personal data when the law allows us to and with your permission. (if you have opted in to receive our newsletter) We will use your information to provide you with a better service and to tailor our marketing to your needs.

We will use it for our own accounting, internal record keeping and marketing.

If you choose not to share personal data this may impede us being able to provide you with a service, for example ordering online and responding to queries.

Who do we share your data with?

We do not share your data with any third party marketing companies. The only third parties we share your data with are required to fulfil our service as requested by you. For example Courier companies to deliver your order, Payment processing by Paypal, Royal Mail and occasionally our own designers if you have requested that your order of jewellery be sent direct from the artist. The information that is shared is only to the extent that is necessary to provide the requested service to you.

How do we keep your information safe?

Only authorised employees of Gill Wing Jewellery have access to your data.

We use Paypal to complete online transactions as we believe this offers you the best protection of your information whilst shopping online. Payment providers have their own privacy policy so please check Paypal’s privacy policy to ensure you are satisfied with their terms.

We use secure technologies such as SSL and encryption.

How we use cookies?

Cookies are small text files that websites save locally to your computer, which allow sites to store and use information during your visit. They can improve your experience when using a website by: Remembering preferences, so you don't have to keep re-entering your choices when you visit again.

We may use cookies to analyse which pages are being visited the most often to inform us of our customer’s preferences and to improve our service.

Cookies do not give us access to any personal information about you other than the data which you choose to share with us.

Your Personal rights

We always ask individuals to positively ‘opt in’ as we do not wish to send unwanted emails. If you have opted in it is your right to unsubscribe at any time by clicking the link in our email correspondence.

If you believe the personal information on you that we hold is incorrect please email us to update it on info@gillwingjewellery.co.uk

 

If you have previously purchased from us and would like us to delete your personal data entirely we are happy to do that unless it is required by law (for tax purposes) Please email us at info@gillwingjewellery.co.uk

                   

 

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